South African Airways Pretoria Office in South Africa
Pretoria, South Africa
Monday - Saturday 09:00 AM - 18:00 PM, Sunday Closed
27 12 566 9400
South African Airways (SAA) Office is located in Pretoria, South Africa. It serves as a dedicated customer support center, assisting passengers with travel planning, bookings, and flight-related inquiries. The office also plays an important role in supporting the airline’s operations by handling reservations, special requests, and a variety of passenger services.
South African Airways Pretoria Office Contact Details
Below is the table outlining the essential contact information for the office:
| Address | Pretoria, South Africa |
| Phone Number | 27 12 566 9400 |
| Email Addresss | customercare@flysaa.com |
| Working Hours | Monday – Saturday 9:00 am – 6:00 pm, Sunday Closed |
| Website | https://www.flysaa.com/ |
Pretoria Airport Office Details
Find out the Pretoria Airport office details for South African Airways:
| Airport | Wonderboom National Airport |
| Airport Code | PRY |
| Contact Number | 27 12 358 5266 |
| Address | Lintvelt Road, Doornpoort, Pretoria, 0110, South Africa |
Services Offered at the South African Airways Pretoria Office
The office is equipped with trained customer service representatives who assist passengers with all reservation-related queries. The airline offers accurate information and timely service to empower passengers and provide flexibility in their travel.
Here is the list of all services offered at the office:
| New reservations | Rebooking | Flight cancellation | Assistance with check-in |
| Seat selection | Business Class upgrade | Dedicated visa assistance | South African Airways Guest Inquiries |
| Extra legroom seating | Baggage Add–on | Special or Sports baggage handling | Services for seniors |
| Unaccompanied minor travel | Medical needs | Lost & found | Lounge access |
| Meet-and-greet | Valet services | Rebooking assistance due to Delays and weather disruptions | Group booking |
| Missing baggage | In-flight entertainment | Special meal request | Assistance during delayed flights |
South African Airways Pretoria Office Map
Below is the interactive map that guides the passengers to the Pretoria office. The map marks the nearby landmarks to identify the airline’s office easily.
South African Airways Headquarters
Below are the contact details for South African Airways Headquarters:
| Address | Airways Park, Jones Road, OR Tambo, International Airport, Kempton Park, 1619, South Africa |
| Contact Number | +27 11 978 1000 |
| customerrelations@flysaa.com |
List of all South African Airways Offices.
The Pretoria office is an important hub for passengers. The airline offers a comprehensive range of services from flight booking to special assistance to ensure that the passengers’ journey is smooth and comfortable. The office is dedicated to delivering excellent customer service, making it a convenient point of contact for both local and international passengers.
FAQs
The office is located at Pretoria, South Africa.
For booking inquiries, you can reach the office by phone at 27 12 566 9400.
The office is open Monday – Saturday, 9:00 am – 6:00 pm, and closed on Sundays.
Yes, the office facilitates international bookings for flights to other global destinations within SAA’s network.

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