AirBorneo Headquarters
Level 5, Office Building Annexed to Raia Hotel & Convention Centre Kuching, 17 Jalan Lapangan Terbang, 93250 Kuching, Sarawak, Malaysia
Monday to Friday: 8:00 am to 5:00 pm
1-300-22-1388 (Within Malaysia) +60-8253-7555 (Outside Malaysia)
The headquarters manages a variety of corporate and operational activities as the airline’s chief administrative office. The headquarters, which is located in Kuching, Sarawak, maintains efficient airline operations while coordinating customer service, commercial planning, as well as regulatory compliance. Additionally, it offers official support to travelers, travel agencies, and business partners who need precise information regarding the airline’s policies and services.
Contact Details of AirBorneo Headquarters
Above all, the methods for contacting or visiting the AirBorneo Headquarters to voice concerns are listed below:
| Address | Level 5, Office Building Annexed to Raia Hotel & Convention Centre Kuching, 17 Jalan Lapangan Terbang, 93250 Kuching, Sarawak, Malaysia |
| Phone Number | 1-300-22-1388 (Within Malaysia) +60-8253-7555 (Outside Malaysia) |
| Email ID | contactus@airborneo.com |
| Operating Hours | Monday to Friday: 8:00 am to 5:00 pm |
| Website | https://airborneo.com/ |
Issues Managed by the AirBorneo Headquarters
Travelers can visit the Head Office for assistance with a variety of travel-related difficulties.
| Flight delays assistance | Cabin class service |
| Ticket cancellation | Traveling with children services |
| Fast track facilities | Flight maintenance assistance |
| Traveling with animals | Ticket reservations |
| In-flight meals assistance | Cabin class facilities |
AirBorneo Main Office Executive Customer Service Contacts
For assistance with reservations, flight modifications, and customer complaints, one can contact the Executive Customer Service team at the AirBorneo Main Office.
| Names | Designation |
|---|---|
| Datuk Amar Mohammad Abu Bakar Marzuki | Chairman |
| Megat Ardian Wira Mohd Aminuddin | Chief Executive Officer (CEO) |
Map of AirBorneo Headquarters
The AirBorneo Headquarters’ location close to Kuching International Airport is clearly visible on this interactive map:
AirBorneo’s on-time performance as well as customer satisfaction are greatly influenced by its headquarters. Further, from basic assistance with boarding to assistance with airport and in-flight facilities, all are ensured at this office. Many requests and complaints are handled by this office as well.
FAQs
The office is located at Level 5, Office Building Annexed to Raia Hotel & Convention Centre Kuching, 17 Jalan Lapangan Terbang, 93250 Kuching, Sarawak, Malaysia.
Yes, generally, making an appointment prior to visiting the head office of this air carrier is advised.
While online reservations are advised, general travel help might be offered at the main office.
Passengers can report issues with their baggage at this air carrier’s head office.

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