South African Airways Durban Office in South Africa
197 Peter Mokaba Rd, Morningside, Durban, 4001, South Africa
Monday - Saturday 09:00 AM - 18:00 PM, Sunday Closed
27 31 250 1009
South African Airways (SAA) Office is located in Durban, South Africa. It serves as a dedicated customer support center, assisting passengers with travel planning, bookings, and flight-related inquiries. The office also plays an important role in supporting the airline’s operations by handling reservations, special requests, and a variety of passenger services.
South African Airways Durban Office Contact Details
Below is the table outlining the essential contact information for the office:
| Address | 197 Peter Mokaba Rd, Morningside, Durban, 4001, South Africa |
| Phone Number | 27 31 250 1009 |
| Email Addresss | customercare@flysaa.com |
| Working Hours | Monday – Saturday 9:00 am – 6:00 pm, Sunday Closed |
| Website | https://www.flysaa.com/ |
Durban Airport Office Details
Find out the Durban Airport office details for South African Airways:
| Airport | King Shaka International Airport |
| Airport Code | DUR |
| Contact Number | 27 32 436 6585 |
| Address | King Shaka Dr, La Mercy, 4407, South Africa |
Services Offered at the South African Airways Durban Office
The office is equipped with trained customer service representatives who assist passengers with all reservation-related queries. The airline offers accurate information and timely service to empower passengers and provide flexibility in their travel.
Here is the list of all services offered at the office:
| New reservations | Rebooking | Flight cancellation | Assistance with check-in |
| Seat selection | Business Class upgrade | Dedicated visa assistance | South African Airways Guest Inquiries |
| Extra legroom seating | Baggage Add–on | Special or Sports baggage handling | Services for seniors |
| Unaccompanied minor travel | Medical needs | Lost & found | Lounge access |
| Meet-and-greet | Valet services | Rebooking assistance due to Delays and weather disruptions | Group booking |
| Missing baggage | In-flight entertainment | Special meal request | Assistance during delayed flights |
South African Airways Durban Office Map
Below is the interactive map that guides the passengers to the Durban office. The map marks the nearby landmarks to identify the airline’s office easily.
South African Airways Headquarters
Below are the contact details for South African Airways Headquarters:
| Address | Airways Park, Jones Road, OR Tambo, International Airport, Kempton Park, 1619, South Africa |
| Contact Number | +27 11 978 1000 |
| customerrelations@flysaa.com |
List of all South African Airways Offices.
The Durban office is an important hub for passengers. The airline offers a comprehensive range of services from flight booking to special assistance to ensure that the passengers’ journey is smooth and comfortable. The office is dedicated to delivering excellent customer service, making it a convenient point of contact for both local and international passengers.
FAQs
The office is located at 197 Peter Mokaba Rd, Morningside, Durban, 4001, South Africa.
For booking inquiries, you can reach the office by phone at 27 31 250 1009.
The office is open Monday – Saturday, 9:00 am – 6:00 pm, and closed on Sundays.
Yes, the office facilitates international bookings for flights to other global destinations within SAA’s network.

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