South African Airways Lusaka Office in Zambia
H8J2+69F, Lusaka, Zambia
Monday - Saturday 09:00 AM - 18:00 PM, Sunday Closed
260 97 5910165
South African Airways (SAA) Office is located in Lusaka, Zambia. It serves as a dedicated customer support center, assisting passengers with travel planning, bookings, and flight-related inquiries. The office also plays an important role in supporting the airline’s operations by handling reservations, special requests, and a variety of passenger services.
South African Airways Lusaka Office Contact Details
Below is the table outlining the essential contact information for the office:
| Address | H8J2+69F, Lusaka, Zambia |
| Phone Number | 260 97 5910165 |
| Email Addresss | customercare@flysaa.com |
| Working Hours | Monday – Saturday 9:00 am – 6:00 pm, Sunday Closed |
| Website | https://www.flysaa.com/ |
Lusaka Airport Office Details
Find out the Lusaka Airport office details for South African Airways:
| Airport | Kenneth Kaunda International Airport |
| Airport Code | LUN |
| Contact Number | 260 211 271 359 |
| Address | Lusaka ZM ZM, 10101, Zambia |
Services Offered at the South African Airways Lusaka Office
The office is equipped with trained customer service representatives who assist passengers with all reservation-related queries. The airline offers accurate information and timely service to empower passengers and provide flexibility in their travel.
Here is the list of all services offered at the office:
| New reservations | Rebooking | Flight cancellation | Assistance with check-in |
| Seat selection | Business Class upgrade | Dedicated visa assistance | South African Airways Guest Inquiries |
| Extra legroom seating | Baggage Add–on | Special or Sports baggage handling | Services for seniors |
| Unaccompanied minor travel | Medical needs | Lost & found | Lounge access |
| Meet-and-greet | Valet services | Rebooking assistance due to Delays and weather disruptions | Group booking |
| Missing baggage | In-flight entertainment | Special meal request | Assistance during delayed flights |
South African Airways Lusaka Office Map
Below is the interactive map that guides the passengers to the Lusaka office. The map marks the nearby landmarks to identify the airline’s office easily.
South African Airways Headquarters
Below are the contact details for South African Airways Headquarters:
| Address | Airways Park, Jones Road, OR Tambo, International Airport, Kempton Park, 1619, South Africa |
| Contact Number | +27 11 978 1000 |
| customerrelations@flysaa.com |
List of all South African Airways Offices.
The Lusaka office is an important hub for passengers. The airline offers a comprehensive range of services from flight booking to special assistance to ensure that the passengers’ journey is smooth and comfortable. The office is dedicated to delivering excellent customer service, making it a convenient point of contact for both local and international passengers.
FAQs
The office is located at H8J2+69F, Lusaka, Zambia.
For booking inquiries, you can reach the office by phone at 260 97 5910165.
The office is open Monday – Saturday, 9:00 am – 6:00 pm, and closed on Sundays.
Yes, the office facilitates international bookings for flights to other global destinations within SAA’s network.

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