AirAsia X Head Office

RedQ, Jalan Pekeliling 5, Lapangan Terbang Antarabangsa Kuala Lumpur (KLIA2), 64000 Sepang, Selangor, Malaysia 

customer.support@airasia.com 

Monday to Sunday: 24 Hours

+60-3-8660 4333 

https://www.airasiax.com/


The AirAsia X Head Office is the main base for corporate administration, customer service, and overseas flight operations management. Situated in Kuala Lumpur, the headquarters oversees the airline’s long-haul network’s operational planning, travel services, and route expansion. In order to guarantee seamless connections between major destinations in Asia-Pacific and other international regions served by AirAsia X, it also manages business strategy, airline coordination, and passenger assistance.

Contact Details of the AirAsia X Headquarters 

For reservations, corporate questions, customer service, and travel assistance services, use the most recent contact information of the AirAsia X Headquarters given below:

Address RedQ, Jalan Pekeliling 5, Lapangan Terbang Antarabangsa Kuala Lumpur (KLIA2), 64000 Sepang, Selangor, Malaysia 
Contact Number +60-3-8660 4333 
Email Address customer.support@airasia.com 
Working Hours Monday to Sunday: 24 Hours
Website https://www.airasiax.com/

Concerns Managed by the AirAsia X Headquarters 

Examine the main issues overseen by the AirAsia X Headquarters, including trip coordination services, passenger support, and operations.

Global passenger complaint Digital platform management 
International route planning Oversight of customer experience 
Aviation safety compliance Fleet scheduling 
Crisis communication Revenue optimization 
Corporate strategy development Flight disruption coordination 

AirAsia X Main Office Executive Customer Service Contacts 

For travel assistance, escalated issues, and corporate support questions, contact the executive customer care representatives at the AirAsia X Main Office. Some of these are listed here:

Names Designation 
Tan Sri Jamaludin Independent Non-Executive Chairman 
Farouk Kamal Deputy Group Chief Executive Officer 
Captain Suresh Bangah Group Chief Operations Officer 
Amanda WooChief Commercial Officer 
Bo Lingam Group Chief Executive Officer 
Low Kar Chaun Group Chief Financial Officer 
Datuk Kamarudin MeranunCo-founder and Non-Independent Executive 
Banyamin Ismail General Manager 
Lavinia Louis Head of Group Finance 

Map of the AirAsia X Headquarters 

The AirAsia X Headquarters map makes it simple for guests to find surrounding transportation options, corporate offices, and airline departments.

To manage foreign operations, customer relations, and airline services, the office is crucial. The headquarters, located in Kuala Lumpur, facilitates effective travel planning, route administration, and passenger support, enhancing AirAsia X’s standing as a dependable low-cost long-haul carrier.

FAQs 

What is the location of the AirAsia X Head Office?

The office is located at RedQ, Jalan Pekeliling 5, Lapangan Terbang Antarabangsa Kuala Lumpur (KLIA2), 64000 Sepang, Selangor, Malaysia.

Is the coordination of flight schedules handled by the headquarters?

Yes, the head office oversees flight planning and schedule management.

Can travelers file complaints with the head office?

Indeed, the airline’s support staff responds to consumer concerns and comments.

What are the head office’s operating hours?

During regular weekday business hours, the office is usually open.