Air Austral Head Office

Zone Aéroportuaire, Aéroport Roland-Garros, 97438 Sainte-Marie, Réunion

Monday to Friday: 8:00 am – 5:00 pm

+262 262 93 10 10

The Air Austral Head Office, located in Saint-Denis, Reunion (France), serves as the central hub for managing the airline’s operational and corporate activities. Its network manages the connections across Europe, Africa, and Asia. The Air Austral Head Office focuses on maintaining consistency over long-haul and regional routes, ensuring that operations remain stable despite the challenge of distance and demanding queries.

Contact Details of Air Austral Headquarters

Passengers can use the following details for official communication, directly to the headquarters:

Address	Zone Aéroportuaire, Aéroport Roland-Garros, 97438 Sainte-Marie, Réunion
Contact Number	+262 262 93 10 10
Email Address	reservation@air-austral.com
Working Hours	Monday to Friday: 8:00 am – 5:00 pm
Website	https://www.air-austral.com/

Issues Managed by the Air Austral Headquarters

The headquarters handles key operational and strategic responsibilities, including:

Proactive Cancellation Strategy	Operational Workarounds
Regional Specifics	Fixed Compensation
Duty of Care	Refund vs. Voucher
Customer Service Strain	Flight Bookings & Online Support
Fare Policies & Terms	Ticket Changes & Rebookings
Special Travel Assistance	Baggage Services Support
Check-in Assistance	Flight Schedule Information

Air Austral Main Office Executive Customer Service Contacts

The airline operates under a leadership team responsible for overall direction. Key executives include:

Names	Designations
Hugues Marchessaux	Chief Executive Officer (CEO)
Sabrina Riviere	Executive Director of Human Resources
Claire Tabakian	Chief Commercial Officer
Brice Cressent	Executive Chief Financial Officer
Olivier Jay	Chief Operations Officer
Christopher Glick	Marketing Director
Isabelle Birem	Executive Director Customer Consideration
Emmanuelle Naoures	Director of Image and Communication

Map of Air Austral Headquarters

The office is located in Sainte-Marie, Reunion, and can be identified through the online map given below, with access to the nearby airport and transport links.

The Head Office supports the airline’s network by keeping operations structured and dependable. While not directly customer-facing, it ensures that services remain consistent across all routes.