Air Cairo Headquarters

6 El-Safa Street, Sheraton Heliopolis, Cairo, Egypt

res.rm@aircairo.com

Sunday to Thursday: 9:00 am – 5:00 pm

+20 2 26955500

https://aircairo.com/


Air Cairo headquarters is based in Cairo, Egypt, where the airline’s main operational decisions and planning come together. The teams look after how routes are structured, how flights are managed, and how the airline keeps up with demand across different regions. As a part of the EgyptAir network, the office supports both regional and international connectivity while keeping operations steady in the background.

Contact Details of Air Cairo Headquarters

For official matters, the following details can be used:

Address6 El-Safa Street, Sheraton Heliopolis, Cairo, Egypt
Contact Number +20 2 26955500
Email Addressres.rm@aircairo.com
Working Hours Sunday to Thursday: 9:00 am – 5:00 pm
Websitehttps://aircairo.com/

Issues Managed by the Air Cairo Headquarters

The head office mainly deals with internal coordination and planning rather than direct passenger interaction. Its work includes:

Global Fleet & Route ExpansionOperational Control Center (OCC)
Digital TransformationQuality & Compliance
Claims & Legal InquiriesRevenue & Pricing Strategies
Refund Processing & ClaimsTicket Changes & Fare Policies
Special Travel AssistanceBaggage Services Support
General Customer InquiriesTravel Policy & Information
Ticketing Terms & ConditionsFrequent Flyer Support & Group Travel Support

Air Cairo Main Office Executive Customer Service Contacts

The airline is run by a leadership team responsible for both operations and business direction. Key executives include:

Names Designations 
Hussein SherifChairman of the Board and Chief Executive Officer
Mostafa KamalChief Financial Officer (CFO)
Sherif HafezVice President, Operations
Ahmed AzizVice President, Commercial
Tarek GholamVice President, Maintenance and Engineering
Amr NabilVice President, People and Corporate Development (HR Director)
Talaat KhalilVice President, Quality and Compliance
Amir SolimanLegal Director

Map of Air Cairo Headquarters

The Headquarters of Air Cairo in Cairo can be easily found through the online map given below. With direct access to airport facilities and surrounding transport links.

The Air Cairo Head Office works behind the scenes to keep everything aligned and running smoothly. While passengers interact through service channels, this office ensures the airline’s operations stay organised and reliable. 

FAQs

Where is the headquarters located?

The office is located at 6 El-Safa Street, Sheraton Heliopolis, Cairo, Egypt.

Can I contact Air Cairo for ticket changes or cancellations?

Yes, the head office assists with booking modifications and related services.

What is the customer support number of the headquarters?

The official headquarters contact number is +20 2 26955500.

Is Air Cairo customer support available 24/7?

No, the customer support is available from Sunday to Thursday, 9:00 am – 5:00 pm.