Hong Kong Airlines Headquarters
7th Floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau
Monday to Sunday: 24 Hours
852-25591966
https://www.hongkongairlines.com/
Hong Kong Airlines’ headquarters is located in Tung Chung, Lantau Island, Hong Kong. Being one of the full-service carriers in Asia, its headquarters overseas core functions like managing flight operations, passenger relations, cargo services, and strategic partnerships. Hong Kong Airlines headquarters, including its contact information, services offered, and other important details for passengers and other stakeholders.
Hong Kong Airlines Head Office Contact Information
The Hong Kong Airlines head office is located inside the airport complex, facilitating coordination for the airline’s operation, training, and resolving passengers’ travel issues.
Below is a table highlighting important contact details for the Hong Kong Airlines head office:
| Address | 7th Floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau |
| Phone Number | 852-25591966 |
| Email Address | call.center@hkairlines.com |
| Working Hours | Monday to Sunday: 24 Hours |
| Official Website | https://www.hongkongairlines.com/ |
Services Offered at Hong Kong Airlines Corporate Office
The Hong Kong Airlines corporate office handles operational and administrative functions and also manages key travel services for passengers.
Here is the list of primary services that are offered from the Hong Kong Airlines corporate office:
| Handling complaints related to flight changes and cancellations | Name change/corrections |
| Addressing lost, delayed, or damaged luggage claims | Offering customized travel programs for corporate clients |
| Discounted and negotiated fares for corporates | Managing cargo operations |
| Addressing queries for the Fortune Wings Club program | Assisting travel agencies with account setup, commissions, |
| Handling last-minute flight reservations | Special assistance for passengers with disabilities |
| Priority boarding for unaccompanied minors and those with medical needs | Coordinating with partner airlines fie codeshare agreements |
| Handle disputes related to lost and delayed baggage | Resolving duplicate booking disputes and grand charges |
Hong Kong Airlines Headquarters Map
The Hong Kong Airlines headquarters is located in Tung Chung. You can use the interactive Hong Kong Airlines office map below for detailed navigation.
The Hong Kong Airlines headquarters serves as the central hub for the airline’s operations, managing all aspects of flight services, cargo operations, and customer care. The airline, through its head office, oversees corporate functions and provides support for travel agencies, loyalty programs, and more, ensuring a seamless travel experience for its passengers. The Hong Kong Airlines corporate office offers reliable support for your travel needs.
FAQs
The headquarters is located on the 7th Floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau.
You can reach the main office by phone at +852-25591966 or email call.center@hkairlines.com.
Yes, the airline’s head office attends to passengers, while business partners need to seek a prior appointment before visiting the office.
The office handles corporate relations, manages accounts and commissions for travel agencies, offers cargo service, manages loyalty program queries, and handles disputes related to flight delay and disruptions.

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