Malaysia Airlines Jakarta Office in Indonesia
WA Cs, Jl. Tomang Raya No.47i 2, RT.12/RW.1, Tomang, Kec. Grogol petamburan, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11440, Indonesia
Monday to Sunday: 24 Hours
62 21 5682555
https://www.malaysiaairlines.com/
Malaysia Airlines (MH) Office is located in Jakarta, Indonesia. The office provides a comprehensive range of services to ensure a smooth and comfortable travel experience. The office is a key point of contact for passengers traveling, offering personalized assistance for both business and leisure travelers.
Malaysia Airlines Jakarta Office Contact Details
The office offers convenient access to a range of services that address passengers’ needs. Below is the essential contact information for the office:
| Address | WA Cs, Jl. Tomang Raya No.47i 2, RT.12/RW.1, Tomang, Kec. Grogol petamburan, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11440, Indonesia |
| Phone Number | 62 21 5682555 |
| Email Address | customer@malaysiaairlines.com |
| Working Hours | Monday to Sunday: 24 Hours |
| Website | https://www.malaysiaairlines.com/ |
Jakarta Airport Office Details
Find out the Jakarta Airport office details for Malaysia Airlines:
| Airport | Soekarno–Hatta International Airport |
| Airport Code | CGK |
| Contact Number | 62 21 55912648 |
| Address | Pajang, Tangerang City, Banten, Indonesia |
Services Offered at the Malaysia Airlines Jakarta Office
The office consists of a dedicated team of trained professionals who are committed to offering comprehensive travel solutions. From booking flights to managing post-travel issues, the office caters to a wide range of needs for individuals, travelers, and families.
Below is the overview of the essential services available:
| New reservations | Rebooking | Flight cancellation | Assistance with check-in |
| Seat selection | Business Class upgrade | Dedicated visa assistance | Malaysia Airlines Guest Inquiries |
| Extra legroom seating | Baggage Add–on | Special or Sports baggage handling | Services for seniors |
| Unaccompanied minor travel | Medical needs | Lost & found | Lounge access |
| Meet-and-greet | Valet services | Rebooking assistance due to Delays and weather disruptions | Group booking |
| Missing baggage | In-flight entertainment | Special meal request | Assistance during delayed flights |
Malaysia Airlines Jakarta Office Map
The Jakarta office is located in the city’s most prominent areas. Below is an interactive map that helps passengers locate the office with ease:
Malaysia Airlines Headquarters
Below are the contact details for the Malaysia Airlines Headquarters:
| Address | 1st Floor (Administration Building), South Support Zone, Kuala Lumpur International Airport (KLIA), Sepang, Selangor, 64000. |
| Contact Number | +603 7843 3000 |
| customer@malaysiaairlines.com |
List of all Malaysia Airlines Offices.
The office fulfills the airline’s commitment to delivering an exceptional travel experience for passengers. With its strategic location, comprehensive services, and a dedicated team, the office ensures that every aspect of your travel, from booking to boarding the flight, is hassle-free and smooth. The Jakarta office offers the expertise and resources needed to make your travel with Malaysia Airlines a memorable one.
FAQs
The office is located at WA Cs, Jl. Tomang Raya No.47i 2, RT.12/RW.1, Tomang, Kec. Grogol petamburan, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11440, Indonesia.
Yes, the office supports bookings to over 78 destinations, including Kuala Lumpur, Singapore, Sydney, and London.
Yes, the office offers guidance on visa requirements and immigration procedures. However, passengers must visit the relevant consulate or embassy for visa applications.
Yes, the office can coordinate special services, including pet travel and mobility support, provided requests are made at least 48 hours before departure.

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