Brussels Airlines Kigali Office in Rwanda

Hotel des Mille Collines, BP 96 Kigali, KN 6 Ave, Kigali, Rwanda

Monday to Friday: 9:00 am – 7:00 pm, Saturday to Sunday: 9:00 am – 5:00 pm

250 788 158 000

Brussels Airlines (SN) Office is located in Kigali, Rwanda. The office serves as an important point of contact for the airline’s operations, offering essential services to passengers seeking seamless travel between North America, Europe, and Africa.

Brussels Airlines Kigali Office Contact Details

Below is the essential contact information for the office, ensuring passengers can easily access support:

Address	Hotel des Mille Collines, BP 96 Kigali, KN 6 Ave, Kigali, Rwanda
Phone Number	250 788 158 000
Email Address	service.en@brusselsairlines.com
Working Hours	Monday to Friday: 9:00 am – 7:00 pm, Saturday to Sunday: 9:00 am – 5:00 pm
Website	https://www.brusselsairlines.com/

Kigali Airport Office Details

Find out the Kigali Airport office details for Brussels Airlines:

Airport	Kigali International Airport
Airport Code	KGL
Contact Number	250 788 177 000
Address	Kigali, Rwanda

Services Offered at the Brussels Airlines Kigali Office

The office is staffed with a dedicated team to deliver comprehensive travel solutions. From booking a new flight to any post-travel support, the office offers a range of travel services catered to individual and group travel needs.

Below is an overview of what passengers can expect at the office:

New reservations	Rebooking	Flight cancellation	Assistance with check-in
Seat selection	Business Class upgrade	Dedicated visa assistance	Brussels Airlines Guest Inquiries
Extra legroom seating	Baggage Add–on	Special or Sports baggage handling	Services for seniors
Unaccompanied minor travel	Medical needs	Lost & found	Lounge access
Meet-and-greet	Valet services	Rebooking assistance due to Delays and weather disruptions	Group booking
Missing baggage	In-flight entertainment	Special meal request	Assistance during delayed flights

Brussels Airlines Kigali Office Map

The office is accessible to passengers arriving at or departing from Kigali. To reach the office hassle-free, you can access the interactive office map that will help you find the right direction and locate the office.

Brussels Airlines Headquarters

Below are the contact details for the Brussels Airlines Headquarters:

Address	100-102, Avenue des Saisons, Box 30, Brussels, Bruxelles-Capitale, 1050
Contact Number	866-308-2230
Email	service.en@brusselsairlines.com

List of all Brussels Airlines Offices.

The Kigali office delivers high-quality customer service and is equipped with a team of skilled representatives who offer comprehensive support for all aspects of their travel. From booking flights to resolving baggage issues, the office enhances passengers’ travel experience with efficiency.

FAQs

Where is the Kigali Office located?

The office is located in Hotel des Mille Collines, BP 96 Kigali, KN 6 Ave, Kigali, Rwanda.

Can I book flights to international destinations at the Kigali office?

Yes, the office assists passengers with booking flights to international destinations and provides support with related travel inquiries.

Does the Kigali office provide visa assistance?

Yes, the airline offers guidance related to paperwork and documents needed for visa and immigration purposes.

Can I arrange special services like pet travel or wheelchair assistance?

Yes, the office can coordinate special services, including pet travel and mobility support. If passengers book these services from the office, ensure that these services are booked 48 hours before departure.